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Life Time

Membership Concierge Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $96,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

fully subsidized membership
discounts on products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a premier health and wellness company dedicated to providing exceptional fitness, recreational, and lifestyle experiences through its expansive network of clubs across the United States and Canada. Known for its comprehensive amenities and commitment to a healthy way of life, Life Time offers members a supportive, motivating, and high-quality environment where they can achieve their wellness goals. The company combines state-of-the-art facilities with expert staff, cutting-edge programming, and superior customer service to deliver a truly premium brand experience. As an employer, Life Time fosters a culture of inclusion, diversity, and professional growth, dedicated to the personal and... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 3 years of managerial experience
  • Minimum 3 years of customer service experience
  • Minimum 3 years of sales experience
  • Experience achieving budget goals
  • CPR/AED certification required within 30 days of hire

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification (required within 30 days of hire)
  • Bachelor’s or Associate’s degree (preferred)
  • Hospitality management or similar degree/certification (preferred)
  • Fitness related experience including PT or Group Fitness certification (preferred)
  • Superior time management skills (preferred)
  • Ability to prioritize tasks (preferred)
  • Adapts to change and innovation (preferred)
  • Experience with Microsoft Dynamics CRM and Microsoft Office Suite (preferred)

Job Duties

  • Regularly participates in classes, activities, events and programming
  • Embodies the brand commitment to a healthy lifestyle professionally and personally
  • Leads team in zone by exemplifying service excellence and being a member connectivity specialist
  • Encourages team members to exceed their own expectations and aim for higher performance
  • Onboard and certify team members
  • Provides guidance, help, coaching and feedback to enhance member engagement
  • Manages schedules and zone rotations to ensure optimal performance and efficiency
  • Executes business protocols including new member acquisition, existing member retention and new member connectivity

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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