Life Time, Inc. logo

Life Time, Inc.

Membership Concierge Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs

Job Description

Life Time is a premier health and wellness company dedicated to creating vibrant environments where members can achieve their healthiest life goals. As a leading operator of luxury health clubs and athletic resorts, Life Time provides top-tier facilities featuring fitness, sports, and spa amenities designed to inspire and support a healthy lifestyle. The organization prides itself on fostering an inclusive, diverse, and equitable workplace culture that celebrates individual contributions and emphasizes merit-based recruitment, hiring, and promotion. Life Time’s commitment to excellence underpins its mission to deliver the best possible experiences for members and guests, positioning it as a trusted wellness... Show More

Job Requirements

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire
  • bachelor's or associate's degree preferred
  • hospitality management or similar degree/certification preferred
  • fitness related experience including PT or group fitness certification preferred
  • superior time management skills preferred
  • ability to prioritize tasks preferred
  • adapts to change and innovation preferred
  • experience with Microsoft Dynamics CRM and Microsoft Office Suite preferred

Job Duties

  • Regularly participates in Life Time's classes, activities, events and programming
  • embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • leads in zone by exemplifying service excellence and being a member connectivity specialist
  • encourages team members to exceed their own expectations and aim for higher performance
  • onboard and certify team members - cast to perfection and certify to exhaustion
  • provides guidance, help, coaching, and feedback to enhance member engagement
  • meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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