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Life Time, Inc.

Membership Concierge Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $92,000.00
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Work Schedule

Standard Hours
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a premier lifestyle and fitness company dedicated to delivering exceptional experiences that promote health, wellness, and a balanced life. With state-of-the-art facilities, a wide variety of fitness programs, events, and premium amenities, Life Time has become a trusted name in the health and wellness industry, operating as a full-service health club and community hub. The company prides itself on fostering a culture of excellence, inclusivity, and continuous growth both for its members and its employees. As part of this commitment, Life Time seeks individuals who are passionate about health and hospitality to join their team and help... Show More

Job Requirements

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire

Job Qualifications

  • High school diploma or equivalent
  • 3+ years of managerial experience
  • 3+ years of customer service experience
  • 3+ years of sales experience
  • 3+ years of achieving budget goals
  • CPR/AED certification required within 30 days of hire
  • Bachelor's or Associate's degree preferred
  • Hospitality management or similar degree/certification preferred
  • Fitness related experience including PT or Group Fitness certification preferred
  • Superior time management skills
  • Ability to prioritize tasks
  • Adapts to change and innovation
  • Experience with Microsoft Dynamics CRM and Microsoft Office Suite preferred

Job Duties

  • Regularly participates in Life Time's classes, activities, events and programming
  • Embodies the Life Time brand commitment to a healthy lifestyle professionally and personally
  • Leads in zone by exemplifying service excellence and being a member connectivity specialist
  • Encourages team members to exceed their own expectations and aim for higher performance
  • Onboard and certify team members - Cast to perfection and certify to exhaustion
  • Provides guidance, help, coaching, and feedback to enhance member engagement
  • Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency
  • Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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