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Membership Concierge III - Life Time Work

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Prescription drug insurance
Dental Insurance
Health Insurance
Adoption assistance
401(k)
Flexible spending account
Disability insurance
401(k) matching
Paid Time Off
Paid sick time
Vision Insurance
Parental leave
Life insurance

Job Description

Life Time is a premier health and wellness company dedicated to providing an exceptional experience for its members by promoting a healthy way of life. As a leading brand in the fitness and lifestyle industry, Life Time Work represents an innovative approach to workspaces that integrate wellness and productivity within a vibrant community setting. The company offers membership-based access to coworking spaces that focus on health and social engagement, with services designed to foster both professional growth and personal well-being. Life Time's commitment to quality customer service, member engagement, and community building distinguishes it as a unique destination for those... Show More

Job Requirements

  • High school diploma or GED
  • 3 to 5 years of sales and customer service experience
  • Demonstrated proficiency with Microsoft Office Suite
  • Excellent communication and time management skills

Job Qualifications

  • High school diploma or GED
  • 3 to 5 years of sales and customer service experience
  • Demonstrated proficiency with Microsoft Office Suite
  • Excellent communication and time management skills
  • Experience with Microsoft Dynamics CRM (preferred)

Job Duties

  • Builds and develops relationships with new and existing members by providing premiere customer service and showing care for all members, team members and space presentation
  • Serves members at member service desks, setting an energetic, helpful and friendly tone
  • Performs daily walkthroughs to ensure that all areas are like new, clean and organized
  • Hosts member events on a regular basis focused on living a healthy way of life in work, and to cultivate community and connection between members
  • Demonstrates personal sales success by achieving and exceeding daily, weekly, and monthly acquisition and retention goals through persistent and enthusiastic outreach
  • Tracks business financials for the Life Time Work location including P&L
  • Facilitates cross-training with Club Member Concierge team
  • Builds awareness and support for retention through effective communication and reporting of all social and business activities
  • Collects and responds to feedback and concerns gathered from team members and members
  • Delivers new member onboarding

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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