Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
wellness programs
Job Description
Life Time Athletic Resorts is a leading destination for hospitality professionals who are passionate about promoting a healthy lifestyle and seeking a rewarding career with an established and rapidly growing company. Life Time offers unique opportunities for individuals to build a meaningful career in hospitality, blending the vibrant environment of athletic resorts with a culture focused on wellness and community engagement. With an emphasis on professional growth and member satisfaction, the company creates an enriching atmosphere for both its team members and its clientele. Life Time Athletic Resorts is recognized for its commitment to diversity, inclusion, and equal opportunity employment,... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality preferred
- Effective communication skills
- Passion to serve others
- Customer service experience
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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