Membership Concierge II (Weekend Opening Shifts)

Quincy, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $22.00

Work Schedule

Standard Hours

Benefits

inclusive workplace

Career Development

Professional networking

employee training

Equal opportunity employer

diverse environment

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who are passionate about making a positive impact within the wellness and fitness industry. Committed to fostering a healthy way of life, Life Time focuses on creating a vibrant community where members can enhance their physical and mental well-being. With a reputation for excellence and growth, the company offers a dynamic work environment that encourages career development and personal fulfillment. Life Time Athletic Resorts have become a preferred employer for individuals seeking a lifestyle career aligned with health, wellness, and customer service excellence.

The Membership Concierge position at Life ... Show More

Job Requirements

High school graduate or equivalent
minimum of 1 year of customer service experience
passion to serve others
effective communication skills

Job Qualifications

High school graduate or equivalent
minimum of 1 year of customer service experience
effective communication skills
passion to serve others
bachelor's degree in hospitality (preferred)

Job Duties

Operates as first point of contact for members and guests entering resort
exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
receives and facilitates incoming phone calls from members and guests
maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
serves as point of contact for new member acquisition and member retention interactions
engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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