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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Life Time Athletic Resorts are premier destinations for professionals passionate about hospitality and lifestyle careers. As a renowned and expanding company in the health and wellness sector, Life Time Athletic Resorts offers a dynamic and fulfilling work environment dedicated to promoting healthier, happier lives within its communities. Established as leaders in the fitness and lifestyle space, Life Time combines resort-style amenities, comprehensive health programming, and exceptional service to create an unparalleled member experience that empowers individuals to achieve their wellness goals.
The Membership Concierge position at Life Time Athletic Resorts serves as an essential role within this vibrant communi... Show More
The Membership Concierge position at Life Time Athletic Resorts serves as an essential role within this vibrant communi... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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