Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
Diversity and inclusion initiatives
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a lifestyle career within an established and rapidly growing company. Known for its commitment to promoting a healthy way of life, Life Time Athletic Resorts offers a dynamic community where team members have the unique opportunity to help members live healthier, happier lives through exceptional service and engagement. The company prides itself on fostering an inclusive and supportive work environment that values diversity and equal opportunity for all employees. At Life Time, every team member plays a vital role in creating extraordinary experiences that align with... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Effective communication skills
- Passion to serve others
Job Duties
- Operate as first point of contact for members and guests entering resort
- Exemplify a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- Receive and facilitate incoming phone calls from members and guests
- Maintain updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- Assist members with account maintenance processing member needs changes and transactions including program service and product payments
- Serve as point of contact for new member acquisition and member retention interactions
- Engage in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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