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Life Time

Membership Concierge II-Opening Shifts(Weekdays)

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $20.25 - $24.25
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Benefits

fully subsidized membership
discounts on products and services
401(k) retirement plan with company match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life insurance
flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who are passionate about building rewarding careers within a well-established and rapidly growing company. Known as a leader in the health and wellness industry, Life Time offers a unique workplace culture centered on promoting a healthy lifestyle for its members and staff alike. As a distinguished provider of athletic resorts, the company combines fitness, wellness, and hospitality to create inviting environments where members can achieve their health goals while enjoying a vibrant community atmosphere.

Life Time Athletic Resorts prides itself on fostering career growth and development by providing... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • Bachelor’s degree in hospitality preferred
  • effective communication skills
  • passion to serve others
  • customer service experience
  • high school graduate or equivalent

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location