Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
inclusive workplace
Equal opportunity employer
Job Description
Life Time Athletic Resorts are premier hospitality destinations dedicated to fostering a vibrant and healthy lifestyle for their members and guests. Renowned for their commitment to excellence, Life Time provides a dynamic environment where hospitality professionals can embark on lifestyle careers within an established and rapidly growing company. With a strong focus on wellness and community, Life Time Athletic Resorts offer an extraordinary setting that encourages both personal and professional growth for their team members.
The Membership Concierge position at Life Time Athletic Resorts plays a pivotal role in delivering outstanding service and building lasting relationships within our h... Show More
The Membership Concierge position at Life Time Athletic Resorts plays a pivotal role in delivering outstanding service and building lasting relationships within our h... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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