Job Overview
Benefits
inclusive workplace
Career development opportunities
Professional certification progression
Networking opportunities
Equal employment opportunity
Supportive team environment
Job Description
Life Time Athletic Resorts are premier hospitality destinations committed to fostering a vibrant and healthy lifestyle for their members and guests. With a reputation for excellence and growth, Life Time provides career opportunities for hospitality professionals who aspire to align their careers with both personal well-being and professional achievements. As a leading health and wellness resort company, Life Time emphasizes a culture of inclusivity, diversity, and community engagement, ensuring every team member feels valued and equipped to contribute meaningfully to the organization. By joining Life Time, employees become part of a forward-thinking company dedicated to creating enriching experiences and promoting... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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