Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
inclusive workplace culture
Career development opportunities
Health Insurance
Premium wellness programs
Employee Discounts
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals aspiring to develop a lifestyle career within a well-established and expanding company dedicated to health and wellness. Life Time's reputation for fostering a supportive, dynamic, and inclusive work environment makes it a sought-after employer in the hospitality industry. Known for its holistic approach towards employee development and member engagement, Life Time promotes a culture where employees take pride in helping members achieve healthier, happier lives through exceptional service and community connection.
The Membership Concierge position at Life Time Athletic Resorts represents a critical role that combines professional account management, serv... Show More
The Membership Concierge position at Life Time Athletic Resorts represents a critical role that combines professional account management, serv... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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