Job Overview
Benefits
inclusive workplace
Career development opportunities
Employee wellness programs
Equal opportunity employer
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who are looking to build a rewarding lifestyle career within an established and expanding company. Specializing in health and wellness, Life Time provides a community-centered environment where employees actively contribute to helping members achieve healthier and happier lives. This innovative company combines cutting-edge athletic facilities with comprehensive member services, embracing a holistic approach to wellness that resonates throughout its resorts. With a commitment to fostering personal and professional growth, Life Time offers a supportive workplace culture that promotes career advancement and skills development for its team members.
The Members... Show More
The Members... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Effective communication skills
- Passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
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