Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.25 - $21.25
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts is a leading destination for hospitality professionals who aspire to build a lifestyle career with a well-established and continuously growing company. Specializing as an expansive network of athletic resorts, Life Time combines health, wellness, and hospitality into one seamless experience, creating a community where members are encouraged to live healthier and happier lives. Known for its exceptional service and comprehensive programming, Life Time offers a unique setting for individuals passionate about fostering wellness and delivering outstanding guest experiences.
The Membership Concierge position at Life Time is a pivotal role that provides a front-line presence and significa... Show More
The Membership Concierge position at Life Time is a pivotal role that provides a front-line presence and significa... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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