Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
Life Time Athletic Resorts are premier hospitality destinations dedicated to promoting a healthy and active lifestyle. Established as a leading health club and resort company, Life Time offers a comprehensive environment where hospitality professionals can build meaningful careers in a supportive and growing organization. Life Time Athletic Resorts cater to a diverse community seeking wellness, fitness, and social engagement, making it a perfect place for individuals who are passionate about helping others lead healthier, happier lives. The company fosters a culture that emphasizes professional development, diversity, equity, and inclusion, ensuring every team member has the opportunity to thrive. Life Time... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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