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Life Time

Membership Concierge II (Full Time)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Life Time Athletic Resorts is a well-established and rapidly expanding company specializing in hospitality and wellness. The resorts provide vibrant, health-focused environments where professionals passionate about hospitality can pursue meaningful, lifestyle-oriented careers. With a firm commitment to fostering healthier, happier lives, Life Time Athletic Resorts blend premium fitness, wellness, and social experiences, creating thriving communities for members and guests. Positioned at the forefront of the hospitality industry, the organization continuously innovates to deliver extraordinary service and tailor-made experiences that meet the dynamic needs of a diverse member base. As a destination employer, Life Time offers extensive opportunities for career development,... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • Bachelor's degree in hospitality preferred
  • effective communication skills
  • passion to serve others

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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