Job Overview
Benefits
inclusive workplace
Career development opportunities
Equal opportunity employer
Job Description
Life Time Athletic Resorts are premier destinations known for their commitment to excellence in hospitality and fitness. Catering to a vibrant community focused on healthy living, Life Time Athletic Resorts offer more than just a place to work—they provide a lifestyle career path for hospitality professionals seeking growth and fulfillment within an established and rapidly expanding company. As a company, Life Time prides itself on cultivating environments where members are encouraged to pursue healthier, happier lives while employees are empowered to develop their skills and advance their careers through continuous education and training. The resorts are recognized for their inclusive... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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