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Life Time

Membership Concierge II- Connectivity Specialist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.25 - $20.50
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Work Schedule

Standard Hours
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Flexible spending account
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who are passionate about pursuing a lifestyle career within a well-established and continuously growing company dedicated to health and wellness. These resorts offer an inviting environment uniquely designed for individuals seeking to contribute to a community centered around living healthier, happier lives. Life Time provides an inclusive and diverse workplace that honors and celebrates the distinct contributions made by every team member, ensuring an equitable and respectful culture. As an equal opportunity employer, Life Time recruits, hires, trains, and promotes team members based on merit and qualifications, supporting career... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Effective communication skills
  • Passion to serve others
  • Bachelor’s degree in Hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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