Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.50 - $24.00
Benefits
fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Pre-tax dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan
Job Description
Life Time Athletic Resorts are premier hospitality destinations dedicated to fostering a healthy and active lifestyle within a vibrant community. As a leader in the fitness and wellness industry, Life Time provides an inclusive environment where hospitality professionals can thrive and grow their careers. The company prides itself on its commitment to member satisfaction, wellness programming, and creating extraordinary experiences for all guests and members. With a strong focus on hospitality, Life Time Athletic Resorts combine state-of-the-art facilities with a comprehensive approach to health, wellness, and community engagement to improve members' overall well-being and happiness.
The Membership Concierge pos... Show More
The Membership Concierge pos... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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