Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Job Description
Life Time Athletic Resorts is a premier hospitality company recognized for creating exceptional lifestyle destinations for individuals who value health, fitness, and overall well-being. Established as a leader in the athletic resort industry, Life Time offers a unique environment where hospitality professionals can build rewarding careers within a supportive and growth-oriented company culture. Known for its commitment to excellence and innovation, Life Time Athletic Resorts provides world-class amenities, extensive programming, and a community-focused atmosphere for its members and guests. The company prides itself on delivering extraordinary personal experiences, fostering a welcoming environment, and promoting a healthy way of life across... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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