Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.75 - $27.25
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who are passionate about pursuing lifestyle careers with an established, reputable, and rapidly expanding company. Known for fostering a healthy way of life, Life Time Athletic Resorts offers a dynamic work environment where employees have the opportunity to contribute meaningfully to communities that prioritize health, wellness, and overall well-being. This company has positioned itself as a leader in the athletic resort and wellness industry, drawing employees who are motivated by career growth, community engagement, and a vibrant company culture committed to inclusivity and diversity.
The Membership Concierge pos... Show More
The Membership Concierge pos... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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