Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career Development
Employee Discounts
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who are passionate about creating and fostering a healthy lifestyle for others. Established as a leader in the wellness and hospitality industry, Life Time combines state-of-the-art resorts with a community-oriented approach, emphasizing health, fitness, and holistic well-being. With a commitment to providing top-tier service and innovative programs, the company continues to grow and expand, making it an outstanding choice for individuals seeking meaningful careers in hospitality that align with promoting a balanced, active way of life.
The Membership Concierge role at Life Time represents an exciting opportunity for hospitality ... Show More
The Membership Concierge role at Life Time represents an exciting opportunity for hospitality ... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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