Life Time, Inc. logo

Life Time, Inc.

Membership Concierge II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who are looking to build a fulfilling and long-term career with a well-established and expanding company. Recognized for its emphasis on promoting a healthy and active lifestyle, Life Time Athletic Resorts offers a dynamic and engaging work environment where team members have the opportunity to make a genuine difference in the lives of members. The company is committed to cultivating a workplace culture that values inclusivity, diversity, and equity, ensuring that all employees are respected, appreciated, and provided with equal opportunities for recruitment, training, promotion, and professional growth. Life... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Effective communication skills
  • Passion to serve others
  • Bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • Assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.