Job Overview
Benefits
inclusive workplace
diverse workplace
equitable workplace
career growth
Professional Development
Member wellness focus
Merit-based promotion
Job Description
Life Time Athletic Resorts is a renowned company in the hospitality industry, dedicated to fostering a healthy lifestyle for its members. These resorts serve as premier destinations for hospitality professionals seeking a fulfilling career with a well-established and continuously growing organization. Life Time Athletic Resorts emphasize not only professional growth but also the promotion of wellness, making it an ideal workplace for those passionate about health and community engagement. The company prides itself on its inclusive, diverse, and equitable workplace, ensuring that every employee's unique contributions are valued while maintaining merit-based recruitment, hiring, training, and promotion processes.
The Membership C... Show More
The Membership C... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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