Life Time, Inc. logo

Life Time, Inc.

Membership Concierge II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

inclusive workplace culture
Career development opportunities
Professional certification programs
employee wellness initiatives
Equal employment opportunity

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals dedicated to fostering a healthy and vibrant community environment. As a well-established and rapidly growing company, Life Time Athletic Resorts offers exceptional career opportunities for individuals seeking a lifestyle career in hospitality. The company is renowned for its commitment to promoting wellness and health, serving members as more than just a club, but as a comprehensive health and fitness lifestyle community. With a focus on inclusivity, diversity, and equity, Life Time proudly supports a workplace culture that respects and celebrates the unique contributions of every team member, ensuring full... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.