Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are renowned destinations for hospitality professionals who aspire to build a rewarding lifestyle career within an established and continually growing company. Life Time is recognized for its commitment to fostering a healthy way of life community, offering more than just employment but a meaningful experience for both team members and members alike. As a company that champions health, wellness, and outstanding service, Life Time creates an environment where personal and professional growth are nurtured through a supportive culture and extensive training opportunities. The resorts offer premium fitness, wellness, and recreational amenities, attracting diverse members who seek... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Effective communication skills
- Ability to build relationships with members and guests
- Skilled in problem solving and service recovery
- Demonstrated passion to serve others
- Experience in customer service
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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