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Life Time

Membership Concierge II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a fulfilling and lifestyle-oriented career within a respected and expanding company. As a renowned establishment in the hospitality industry, Life Time focuses on fostering a vibrant and healthy community, dedicated to helping its members live healthier and happier lives. The resorts provide more than just a job—they offer a career path filled with growth opportunities, professional development, and a chance to be part of a supportive environment that values wellness, service excellence, and member satisfaction.

At Life Time, the culture thrives on community engagement, exceptional hospita... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.