Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
inclusive workplace
diversity
equity
career progression opportunities
Professional networking
supportive work environment
Equal opportunity employer
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals seeking to build a meaningful and lifestyle-oriented career with a thriving and expanding company. Known for its commitment to health, wellness, and community engagement, Life Time offers employment opportunities that support individuals in living healthier, happier lives. The company fosters a culture of inclusion, diversity, and equity, ensuring that every team member’s unique contributions are respected and valued. Life Time is dedicated to hiring, training, and promoting employees based on merit and qualifications, maintaining an equal opportunity environment for all. With multiple locations and a broad scope of services,... Show More
Job Requirements
- high school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- high school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality (preferred)
Job Duties
- operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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