Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
Life Time Athletic Resorts are premier destinations known for merging hospitality, wellness, and community to foster a healthy and active lifestyle. Founded on the principle of enhancing holistic wellbeing, Life Time offers expansive resorts equipped with state-of-the-art fitness facilities, pools, spas, and wellness programs designed to meet the diverse needs of its members. The company prides itself on an inclusive, diverse, and equitable workplace culture that encourages professional growth while emphasizing the importance of living happier, healthier lives. Life Time Athletic Resorts continues to grow as a leader in the lifestyle and hospitality industry by consistently delivering exceptional service and... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- customer service experience
- passion to serve others
- knowledge of club programming and policies
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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