Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
inclusive workplace
diverse environment
equitable workplace
Equal opportunity employer
Career Development
professional growth
Health and wellness orientation
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are looking to grow their careers in a company that values lifestyle and wellness. Life Time has established itself as a leader in the health and wellness industry by providing members with an exceptional community experience focused on healthy living, fitness, and personal growth. Employing cutting edge facilities and innovative programs, Life Time combines hospitality excellence with a strong commitment to helping members achieve healthier, happier lives. The company prides itself on the welcoming atmosphere it creates, positioning itself not just as a fitness club but as a lifestyle... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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