Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical
Dental
Vision
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
parental leave and adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a lifestyle career within a well-established and rapidly growing company. Known for their commitment to promoting wellness and a healthy lifestyle, Life Time offers an expansive range of services and experiences that cater to individuals and families seeking to enhance their overall well-being. As a leader in the athletic resort and fitness industry, Life Time Athletic Resorts provide an energizing and supportive environment for employees to flourish both personally and professionally.
The Membership Concierge position at Life Time Athletic Resorts is a dynamic role that offer... Show More
The Membership Concierge position at Life Time Athletic Resorts is a dynamic role that offer... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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