Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals seeking a lifestyle career within a well-established and rapidly growing company. Life Time is committed to creating vibrant communities focused on health and wellness, making it an ideal place for individuals passionate about helping others live healthier, happier lives. These resorts provide a welcoming environment where employees can grow both personally and professionally through various development programs and career advancement opportunities.
The Membership Concierge role at Life Time is a pivotal position that combines account maintenance, service delivery, programming insight, and member engagement. As the initial point of contac... Show More
The Membership Concierge role at Life Time is a pivotal position that combines account maintenance, service delivery, programming insight, and member engagement. As the initial point of contac... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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