Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Career Development
inclusive workplace
Job Description
Life Time Athletic Resorts are premier destinations tailored for hospitality professionals eager to cultivate a lifestyle career within a well-established and rapidly growing company. As pioneers in the wellness and hospitality industry, Life Time focuses on fostering a community centered around health, happiness, and holistic living. Their resorts are not just locations but vibrant hubs where members engage in a variety of fitness, recreational, and social activities designed to enrich their quality of life. By joining this exemplary team, professionals align themselves with a brand recognized for excellence in service, innovation, and an unwavering commitment to member wellness.
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Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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