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Life Time

Membership Concierge II

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
flexible spending accounts
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who are passionate about building a fulfilling career in a vibrant and supportive community. Known for its commitment to promoting a healthy lifestyle, Life Time Athletic Resorts operates various locations that combine fitness, wellness, and social opportunities under one roof. The company has established itself as a leader in the resort-style athletic and lifestyle center industry, combining world-class amenities with a dedication to member satisfaction and community engagement. Employees at Life Time enjoy the advantage of working in an environment that values professionalism, career development, and the promotion of... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills
  • Bachelor’s degree in hospitality preferred

Job Duties

  • Operate as first point of contact for members and guests entering resort
  • Exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receive and facilitate incoming phone calls from members and guests
  • Maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serve as point of contact for new member acquisition and member retention interactions
  • Engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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