Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Diverse and inclusive workplace
Job Description
Life Time Athletic Resorts is a premier chain of luxury athletic resorts that cater to individuals who are passionate about health, wellness, and fitness. Known for their expansive facilities, including state-of-the-art gyms, pools, spas, and sports courts, Life Time Athletic Resorts provide an unmatched environment for members to engage in a healthy lifestyle. The company prides itself on creating a community that embraces a holistic approach to wellness, promoting not just physical health but also mental and emotional well-being through a variety of programs and events. With a solid reputation in the hospitality and fitness industries, Life Time Athletic Resorts... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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