Company Logo or Photo

Life Time, Inc.

Membership Concierge II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a fulfilling and sustainable career within a thriving and expanding company. Life Time Athletics is recognized for its commitment to promoting a healthy lifestyle, offering a dynamic and supportive environment for both members and professionals alike. The establishments provide an exceptional blend of fitness, wellness, and social experiences, creating vibrant community spaces designed to foster health, happiness, and connection. With a focus on high-quality service, innovative programming, and member engagement, Life Time Athletic Resorts stand out as leaders in the hospitality and fitness sectors, actively seeking... Show More

Job Requirements

  • High School graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High School graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests
  • regularly creates extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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