Company Logo or Photo

Life Time, Inc.

Membership Concierge II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee wellness programs
retirement plans
Career development opportunities

Job Description

Life Time Athletic Resorts are premier destinations specializing in upscale hospitality and wellness services. These resorts are known for fostering a vibrant community focused on healthy lifestyles and providing exceptional guest experiences. Life Time Athletic Resorts are ideal workplaces for hospitality professionals who seek not just a job but a lifestyle career. With the company's strong presence and continued growth within the hospitality industry, employees benefit from a stable yet dynamic work environment. The organization strongly emphasizes career development, personal wellness, and the impact employees can make on members' lives. Life Time is proudly committed to creating an inclusive, diverse,... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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