Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
inclusive workplace
Career Development
Professional networking
Health and wellness programs
Employee support initiatives
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals dedicated to cultivating lifestyle careers within a reputable and expanding company. Life Time is recognized for its commitment to creating an inclusive, diverse, and equitable workplace that values the unique contributions of every individual. As a leader in the health and wellness industry, Life Time combines fitness, recreation, and hospitality to provide members with an unparalleled community experience focused on living healthier and happier lives.
The Membership Concierge role at Life Time Athletic Resorts plays a vital role in delivering exceptional service and fostering meaningful member relationships. In this ... Show More
The Membership Concierge role at Life Time Athletic Resorts plays a vital role in delivering exceptional service and fostering meaningful member relationships. In this ... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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