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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.75
Work Schedule
Standard Hours
Benefits
a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan
Job Description
Life Time Athletic Resorts is a premier hospitality company committed to providing exceptional health and wellness experiences in a resort setting. Renowned for fostering a healthy way of life, Life Time Athletic Resorts has established itself as a leading destination for fitness, recreation, and community engagement. As an established and growing company, Life Time offers hospitality professionals the opportunity to build meaningful careers with a focus on helping members achieve healthier and happier lifestyles. The company’s dedication to fostering a welcoming, inclusive environment makes it a sought-after employer within the health and wellness industry.
The Membership Concierge position... Show More
The Membership Concierge position... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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