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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $20.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
inclusive workplace culture
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who are passionate about pursuing a lifestyle career within a dynamic and growing company. Known for its commitment to promoting a healthy way of life, Life Time offers its employees an empowering work environment where they can thrive and grow both personally and professionally. As a company at the forefront of the wellness and hospitality industry, Life Time Athletic Resorts combines top-tier athletic facilities, wellness programs, and luxury experiences to create a unique environment for members and guests. With locations that serve as resort-like settings, Life Time caters to... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Customer service experience
- Effective communication skills
- Ability to build relationships
- Problem-solving skills
- Commitment to a hospitality mindset
- Passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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