Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
Life Time is a premier lifestyle brand known for its dynamic approach to health and wellness, hospitality, and community engagement through its expansive network of athletic resorts and wellness centers. Established with a vision to positively impact lives, Life Time offers a distinctive blend of fitness, family, and fun, making it one of the most respected companies in the fitness and wellness industry. Life Time prides itself on its inclusive and supportive culture that values diversity and fosters growth at every level. Employees at Life Time benefit from strong professional development programs and a vibrant workplace culture, making it an... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1-2 years of experience in customer service or sales
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
- Comfortable working in a fast-paced environment
- Able to stand for 4 hours at a time
- Demonstrate a friendly and outgoing demeanor
Job Qualifications
- High school graduate or equivalent
- Minimum of 1-2 years of experience in customer service or sales
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- Assists members with account maintenance processing member needs changes and transactions including program service and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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