Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals seeking a lifestyle career within an established and rapidly growing company. Known for their commitment to promoting health, wellness, and a vibrant community atmosphere, Life Time Athletic Resorts provide a unique environment where employees can thrive and contribute to helping members lead healthier, happier lives. With multiple locations and a dedication to excellence, Life Time is renowned for its high-quality service, innovative programming, and inclusive culture that embraces diversity and fosters personal and professional growth.
The Membership Concierge position plays a vital role within Life Time Athletic Resort... Show More
The Membership Concierge position plays a vital role within Life Time Athletic Resort... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality preferred
- Customer service experience
- Strong communication skills
- Ability to engage positively with members and guests
- Knowledge of hospitality practices
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: