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Life Time

Membership Concierge II

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.25 - $21.00
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts are premier lifestyle destinations for hospitality professionals looking to build a fulfilling career in the health and wellness industry. As an established and continuously growing company, Life Time provides an inviting community environment centered around healthy living and exceptional service. The resorts offer a dynamic and supportive workplace where team members are encouraged to develop their skills, engage with members, and contribute to a vibrant community focused on enhancing well-being. Life Time is recognized for promoting a balanced lifestyle and professional growth, making it an ideal setting for individuals passionate about hospitality and wellness to thrive.Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills
  • Bachelor’s degree in hospitality (preferred)

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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