Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who aspire to build a lifestyle career within an established and rapidly growing company. Known for its commitment to health and well-being, Life Time offers a unique environment where hospitality meets a healthy life approach, making it an ideal workplace for those passionate about service and wellness. Life Time is dedicated to fostering an inclusive, diverse, and equitable workplace that honors the unique contributions of each employee while promoting equality in hiring, training, and advancement based solely on merit and qualifications. This ethos ensures a professional environment that supports... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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