Job Overview
Benefits
inclusive workplace
Equal opportunity employer
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to pursue a lifestyle career within a well-established and rapidly growing company. Specializing in providing an exceptional healthy way of life community experience, Life Time offers a unique work environment where employees are empowered to make a meaningful impact on the lives of members by helping them live healthier and happier lives. As a leading name in the hospitality and wellness resort industry, Life Time Athletic Resorts prides itself on combining state-of-the-art facilities with a vibrant club culture that prioritizes both member satisfaction and employee development. Joining Life... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Bachelor’s degree in hospitality (preferred)
- Passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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