Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career Development
Employee wellness programs
inclusive workplace
Professional certification opportunities
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to cultivate a fulfilling and lifestyle-driven career within an established and rapidly growing company. Renowned for their dedication to promoting a healthy way of life, Life Time Athletic Resorts provide a vibrant community where members can enjoy healthier and happier lives. These resorts serve as hubs of wellness, fitness, and hospitality, offering an array of services designed to enrich the overall member experience. As a key player in the hospitality industry, Life Time is committed to creating an inclusive, diverse, and equitable workplace that values the unique contributions... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality preferred
- Effective communication skills
- Passion to serve others
- Customer service experience
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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