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Life Time

Membership Concierge II

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Life Time Athletic Resorts are premier destinations dedicated to hospitality professionals who are enthusiastic about pursuing a lifestyle career within an established and rapidly growing company. Life Time stands out as a leader in the health and wellness industry, positioning itself as more than just a resort but a community committed to helping its members live healthier, happier, and more fulfilling lives. With numerous locations nationwide, Life Time offers a collaborative and energetic environment where employees contribute to and help shape the future of wellness and hospitality services within a vibrant club setting.

This specific opportunity is fo... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Effective communication skills
  • Passion to serve others
  • Bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

OysterLink simplifies hospitality hiring.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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