Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee wellness programs
retirement savings plan
Job Description
Life Time Athletic Resorts are premier destinations that offer more than just recreational facilities; they provide hospitality professionals an opportunity to build a rewarding lifestyle career with an established and rapidly expanding company. These resorts emphasize a vibrant community focused on healthy living, and they are recognized for their commitment to helping members achieve healthier and happier lives. With a broad range of amenities and programs tailored to wellness, fitness, and leisure, Life Time Athletic Resorts have positioned themselves as a leading brand within the hospitality and wellness industry.
The role of the Membership Concierge is integral to maintainin... Show More
The role of the Membership Concierge is integral to maintainin... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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