Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations dedicated to hospitality professionals who aspire to build lifestyle careers within a dynamic and expanding organization. Known for their commitment to promoting a healthy and vibrant way of life, Life Time Athletic Resorts deliver exceptional experiences for their members by fostering wellness, community engagement, and outstanding service. These resorts serve as hubs where wellness enthusiasts and hospitality professionals converge, creating an environment that epitomizes health, happiness, and professional growth.
The Membership Concierge role at Life Time Athletic Resorts plays a critical part in enhancing the member experience by serving as the frontline a... Show More
The Membership Concierge role at Life Time Athletic Resorts plays a critical part in enhancing the member experience by serving as the frontline a... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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