Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
inclusive workplace culture
Job Description
Life Time Athletic Resorts is a premier destination where hospitality professionals pursue a fulfilling lifestyle career within a well-established and rapidly growing company. Known for its dynamic and inclusive culture, Life Time is dedicated to fostering health and wellness while providing exceptional service experiences to its members. Life Time's commitment to a healthy way of life offers an engaging work environment where employees can thrive and contribute meaningfully to the community. This organization values diversity and inclusion, ensuring that every team member is respected and empowered to achieve their full potential. Employment with Life Time is not just a job;... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- Experience in customer service
- Strong communication skills
- Ability to work in a team environment
- Passion for helping others
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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